Time to Pay Arrangement – what to have to hand before you call HMRC

HMRC has a set up a phone helpline to support businesses and self-employed people concerned about not being able to pay their tax due to the coronavirus.

23 March 2020

It means SME businesses have now started getting support to delay payment of their VAT and PAYE liabilities. Here's what to have to hand before you call.

For those who are unable to pay due to coronavirus, HMRC will discuss your specific circumstances to explore:

The helpline number is 0800 0159 559 – and is an addition to other HMRC phone contact numbers. The helpline is open from Monday to Friday 8am to 8pm, and Saturday 8am to 4pm (excluding bank holidays).


What to have to hand before you call HMRC

Businesses are strongly advised to be prepared for the conversation with HMRC and have the following key information to hand:


Other support measures

You'll find an overview of other support measures introduced by the Government to help businesses during the Coronavirus situation here.

If you need any further advice please speak with your usual Shipleys' contact or call one of our offices.

London: +44 (0)20 7312 0000

Godalming: +44 (0)1483 423607


Specific advice should be obtained before taking action, or refraining from taking action, in relation to this information, if you would like advice or further information, please speak to your usual Shipleys contact.

Copyright © Shipleys LLP 2020

Current Issues

Women missing out on state pension

Thousands of women are thought to have been underpaid the state pension, thanks to a rule change in 2008 and computer errors.

Insolvency, Restructuring and Refinancing – IBSA Conference 2021

Shipleys is delighted to sponsor the International Business Structuring Association's (IBSA) Autumn conference, with Ben Bidnell joining the panel of expert speakers.
Autumnal leaves.

Pension freedom age to rise

The earliest age at which you can withdraw cash from a private pension, without facing tax penalties, is set to increase from 55 to 57 on 6 April 2028.