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Your privacy

Purpose of this notice

This notice describes how we collect and use personal data about you, in accordance with the General Data Protection Regulation (UK GDPR and EU (frozen) GDPR) and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK (‘Data Protection Legislation’).

Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

About us

Shipleys LLP is a chartered accountancy and professional business advisory firm.

Shipleys LLP is a limited liability partnership, registered number OC317129 in England & Wales, registered office 10 Orange Street, Haymarket, London WC2H 7DQ.

The firm is registered to carry out audit work in the UK by the Institute of Chartered Accountants in England and Wales. Details of our audit registration can be viewed at www.auditregister.org.uk for the UK.

Regulated by The Institute of Chartered Accountants in England and Wales for a range of investment business activities.

For the purpose of the Data Protection Legislation and this notice, we are the ‘data controller’. This means that we are responsible for deciding how we hold and use personal data about you. We are required under the Data Protection Legislation to notify you of the information contained in this privacy notice.

How we may collect your personal data

We obtain personal data about you, for example, when:

The kind of information we hold about you

The information we hold about you may include the following:

How we use personal data we hold about you

We may use your personal data for purposes necessary for the performance of our engagement with you or your employer or our clients and to comply with our legal obligations.

We may use your personal data for the purposes of our own legitimate interests provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data. This includes use for marketing, business development, statistical and management purposes.

We may use your personal data for certain additional purposes with your consent, and in these limited circumstances where your consent is required for the use of your personal data then you have the right to withdraw your consent.

Please note that we may use your personal data for more than one lawful basis depending on the specific purpose for which we are using your data.

In some circumstances we may anonymise or pseudonymise the personal data so that it can no longer be associated with you, in which case we may use it without further notice to you.

If you refuse to provide us with certain information when requested, we may not be able to perform the engagement we have entered into with you. Alternatively, we may be unable to comply with our legal or regulatory obligations.

We may also use your personal data without your knowledge or consent, in accordance with this notice, where we are legally required or permitted to do so.

Data retention

We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected.

When assessing what retention period is appropriate for your personal data, we take into consideration:

Change of purpose

Where we need to use your personal data for another reason, other than for the purpose for which we collected it, we will only use your personal data where that reason is compatible with the original purpose.

Should it be necessary to use your personal data for a new purpose, we will notify you in advance and communicate the legal basis which allows us to do so.

Data sharing

Why might you share my personal data with third parties?

We will share your personal data with third parties where we are required by law, where it is necessary to administer the relationship between us or where we have another legitimate interest in doing so.

Which third-party service providers process my personal data?

“Third parties” includes third-party service providers and other entities within our group OR the members of our firm’s association. The following activities are carried out by third-party service providers: IT and cloud services, professional advisory services, administration services, marketing services and banking services including BACS.

All of our third-party service providers are required to take commercially reasonable and appropriate security measures to protect your personal data. We only permit our third-party service providers to process your personal data for specified purposes and in accordance with our instructions.

What about other third parties?

We may share your personal data with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal data with a regulator or to otherwise comply with the law.

Transferring personal data outside The European Economic Area (EEA)

We may, in certain rare circumstances, transfer your personal data to recipients outside of the European Economic Area (EEA).  In these cases where the country may not have the same EEA laws, we will make sure your personal data is protected in accordance with the applicable data protection laws.

Data Security

We have put in place commercially reasonable and appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Rights of access, correction, erasure and restriction

Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Should your personal information change, please notify us of any changes of which we need to be made aware by contacting us, using the contact details below.

Your rights in connection with personal data

Under certain circumstances, by law you have the right to:

If you want to exercise any of the above rights, please email gdpr@shipleys.com

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Right to withdraw consent

In the limited circumstances where you may have provided your consent to the collection, use and transfer of your personal data for a specific purpose (for example, in relation to direct marketing that you have indicated you would like to receive from us), you have the right to withdraw your consent for that specific use at any time. To withdraw your consent, please email gdpr@shipleys.com

Once we have received notification that you have withdrawn your consent, we will no longer use your personal information (personal data) for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

Changes to this notice

Any changes we may make to our privacy notice in the future will be updated on our website

This privacy notice was last updated on 25 January 2021.

Trust and estate beneficiaries

For our privacy notice for trust and estate beneficiaries, see here.

Contact us

If you have any questions regarding this notice or if you would like to speak to us about the manner in which we process your personal data, please email gdpr@shipleys.com

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, at any time. The ICO’s  contact details are as follows:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone – 0303 123 1113 (local rate) or 01625 545 745

Website – https://ico.org.uk/concerns

Other websites

We have provided links to other websites, within the main Shipleys LLP website, which you may find useful.  You should be aware that when you link to other websites our privacy practices no longer apply.  With this in mind, we encourage visitors to review each site’s privacy policy before disclosing any personally identifiable information.